Blackmores has launched a revolutionary new website that puts health-minded consumers in the driver’s seat.
Working with leading digital services agency, Bullseye, Blackmores has created a destination that is set to become Australia’s biggest online community dedicated to natural health. The new website is personalised to each individual who joins, and is designed to inspire, inform and educate Australians to better health.
Cassandra Brill, Blackmores’ Digital and Interactive Manager said: “We believe something truly revolutionary is happening with the way people are using the internet to learn about health and wellbeing.”
“We want to help people take control of their own health. No longer will we be telling our consumers what we think they’d like to know, we are using technology to allow them to tell us what is most important to them, then supporting that with informed and reliable information they can use themselves and share,” added Brill.
Concerned by trends highlighting Australia’s escalating health challenges such as its ageing population and high levels of obesity, Blackmores looked to its existing 288,000 Australian online members as well as trends from the social media boom to understand what Australians want to know about health and wellbeing.
In response, the traditional ‘one-size-fits-all’ website has been replaced with a site that can be personalised for each member. This is generated from each member’s nominated interests and interactions on the site. Users can also view and share updates on the most popular topics that have been read and discussed by the rest of the community, and access an array of health-related communities where they can chat about the topics that matter most to them.
Jason Davey, Bullseye’s Managing Director of Digital Marketing, said: “Consumers have little patience for irrelevant content, and everyone’s health and fitness outlook and experience is different. Using the intuitive features of leading-edge technology, we have built a website for Blackmores that offers a totally personalised user experience. It’s slick, clever and designed entirely to delight each individual visitor”.
The website aims to ‘get to know’ each member, and then intuitively interacts to guide them to topics of interest, community discussions and product information. Users can then access reliable natural health information and a selection of interactive tools, which include:
Communities
Blackmores has developed ten inspiring and informative health communities. In each one, consumers can find groups where they can research and discuss personal health concerns. These are:
• Women’s Health
• Men’s Health
• Digestion
• Weight Management
• Fitness and Energy
• Stress and Mental Performance
• Pregnancy, Preconception and Breast-Feeding
• Parenting and Children’s Health
• Healthy Ageing
• Cold, Flu, Allergies and Immunity
Virtual Wellness Centre
For free natural health advice, members can ‘ask a naturopath’ with options to chat online, send an email for a detailed, personalised response, or speak directly by phone to one of Blackmores’ Naturopathic Advisory Team members.
Health Topics
Blackmores ‘Health Topics’ cover causes, symptoms and natural therapies for more than one hundred common health conditions.
Learning Centre
Stocked with articles, videos and podcasts, and regularly updated, there is an extensive collection of material covering a range of topics like diet, nutrition, lifestyle and exercise.
Product Assistant
The ‘Product Assistant’ tool helps consumers find the products they are looking for - quickly and easily.
Wellbeing Blog
The ‘Wellbeing Blog’ boasts the latest news and updates from our natural health bloggers.
Shop Online
Exclusive to members only, Blackmores products are now available to purchase directly through the new Blackmores website.
To take a virtual tour and experience the new website, visit
www.blackmores.com.au/sitetour.